Shipping policy

Shipping Information

Last updated: 25 January 2026

Processing & Delivery

  • Processing: 1–3 business days (up to 5–7 during peak periods)
  • UK delivery: estimated 5–8 business days after dispatch
  • Express delivery: available on select items/routes when shown at checkout (estimated 2–5 business days where offered)

⚠️ Delivery times are estimates. Delays can occur due to carrier operations, weather, and remote areas (e.g., Highlands/Islands/Northern Ireland). Processing time is separate from delivery time β€” delivery estimates start once the order is dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your address and the delivery option selected.

Delivery Coverage

We ship to UK addresses only (England, Scotland, Wales, and Northern Ireland).

Order Tracking

You'll receive a shipping confirmation email with tracking information once your order is dispatched. Tracking updates may take 24–72 hours to appear after dispatch. You can also track your order here: Track Order.

Important Notes

  • Please ensure your shipping address is complete and accurate β€” incorrect addresses may cause delays or returns
  • Signature may be required depending on the carrier, delivery method, or order value
  • If you need to change your address, contact us immediately β€” changes may not be possible after dispatch
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